On average, leaders are engaged in one form or another of communication for about 70 percent of their waking moments. This digest provides suggestions for school leaders who want to increase the effectiveness of those interactions. A first step is to recognize that listening is the skill most essential to effective communication. Other skills of…

Life is more complex than ever for adults in the 21st century as a result of technological advances; the changing nature of work, workplaces, and working relationships; international economic competition; the changing demographics of workers, families, and communities; and longer life spans. Learning to cope with all these changing…

Seven job-related basic skills identified as skills employers want are as follows: (1) learning to learn; (2) reading, writing, and computation; (3) oral communication and listening; (4) creative thinking and problem solving; (5) personal management, including self-esteem, goal setting, motivation, and personal and career development; (6) group…

When created and operated appropriately, school-site councils can be a very useful component of school renewal. Councils are difficult to create, since members must shift roles, compromise strongly held beliefs, and invest considerable time, energy, and know-how. Advantages of group decision making are bringing diverse experience and expertise to…