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Direct linkBalwant, Paul Tristen – Journal of Education for Business, 2021
Crises are inevitable in today's corporate world. This paper outlines a crisis leadership exercise to help business students understand the complexities of external corporate communications. This exercise is suited to class sizes of approximately 30 students, but variations can be used for larger classes. Students are placed into groups and use a…
Descriptors: Experiential Learning, Business Administration Education, Crisis Management, Business Communication
Sloan, Thomas; Lewis, David – Journal of Education for Business, 2011
The authors report the results of a cross-class project involving sophomore-level students in an Operations Analysis (OA) class with junior-level students in an Operations Management (OM) class. The students formed virtual teams and developed a simulation model of a call center. The OM students provided the management expertise, while the OA…
Descriptors: Class Activities, Operations Research, Virtual Classrooms, Interdisciplinary Approach
