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Communication Proficiency and Future Training Needs of the Female Professional: Self-Assessment versus Supervisors' Evaluation.
Staley, Constance Courtney; Shockley-Zalabak, Pamela – 1985
A self-administered communication proficiency and training survey was completed by 122 female professionals and 80 of their direct supervisors in a study that investigated the perceptions supervisors have of their female employees' communication proficiency. The questionnaire for the female professionals asked for assessment of their present level…
Descriptors: Communication Research, Communication Skills, Employer Employee Relationship, Females
Understanding Decision-Making, Communication Rules, and Communication Satisfaction as Culture: Implications for Organizational Effectiveness.
Shockley-Zalabak, Pamela – 1986
A study of decision making processes and communication rules, in a corporate setting undergoing change as a result of organizational ineffectiveness, examined whether (1) decisions about formal communication reporting systems were linked to management assumptions about technical creativity/effectiveness, (2) assumptions about…
Descriptors: Communication Research, Communication (Thought Transfer), Decision Making, Job Satisfaction
Creating a Culture: A Longitudinal Examination of the Influence of Management and Employee Values on Communication Rule Stability and Emergence.
Peer reviewed Peer reviewed
Shockley-Zalabak, Pamela; Morley, Donald Dean – Human Communication Research, 1994
Provides an examination of management and employee values as influential for organizational rule formation. Demonstrates that management values are directly related to employee values but indirectly influence the evolution of organization rules. Supports a view of rule emergence based on management and employee values. (HB)
Descriptors: Business Communication, Communication Research, Communication Skills, Discourse Analysis
The Female Professional: Communication Proficiencies as Predictors of Organizational Advancement.
Shockley-Zalabak, Pamela; Staley, Constance Courtney – 1984
Based on the assumption that communication skills are a critical component of organizational effectiveness and "promotability," a study was conducted to investigate the perceptions supervisors have of their female employees' communication proficiency. In particular, comparisons were made between evaluations of supervisors on a variety of…
Descriptors: Communication Research, Communication Skills, Employed Women, Employer Employee Relationship