The first of two articles about the accreditation of library and information science schools discusses current expectations and the emphasis on outcomes assessment. The second article provides advice on preparing for and managing a site visit by the American Library Association (ALA) Committee on Accreditation (COA) team. (seven references) (NRP)

Argues that, as library roles change, providing access to information resources is becoming more important than acquisition of library resources and that libraries should be evaluated based upon what they actually do. Access and performance measures are proposed to supplement the statistics collected by the Association of Research Libraries. (30…

Reviews the literature on library network governance with particular attention to the role of lay trustees, and describes the composition of 12 multistate library network boards. A model for the selection of lay trustees that is based on needed outside expertise is presented. (23 references) (CLB)

Discusses the determinants of the quality of library services, the difficulties involved in attempting to measure quality, and the need for the profession to explore methods to improve library service quality. (CLB)

Discusses serials cancellations; reviews library collection assessment policies and reasons for assessment studies; describes a survey of academic health sciences libraries that examined serials cancellation projects, including the decision-making process, regional or national cooperation, and the methodology used; and explains a generic serials…

Describes criteria that libraries should use in selecting a book vendor from the vendor's point of view and reports on the results of a survey of community college libraries that was conducted to determine their vendor selection priorities. Highlights include accuracy of order fulfillment, discounts, and customer service. (three references) (LRW)

Examines changes in emphasis on collection development and conservation in both library and archival materials in recent years, and outlines evaluative criteria and priorities to be used in formulating collection management policy. (CLB)

Presents the vendor's perspective on how libraries choose and evaluate a vendor's performance. Characteristics of vendors are described, including being profit-oriented, market-driven, and highly competitive; issues in the three basic areas of service, price, and automation are discussed; and the influence of personality is considered. (LRW)

Provides a checklist of concerns for libraries planning to implement shared research databases in a consortium environment, based on experiences at OhioLINK. Highlights include database selection criteria, licensing, pricing, funding, vendor considerations, database profiling, custom data processing, hardware selection, database access,…

Arguing that hiring should be the product of a rational approach rather than a subjective one, describes a six-part hiring process: (1) basic people management; (2) organization policies; (3) preliminary "musts"; (4) the interview; (5) evaluation of findings; and (6) future uses. It can be used in any size or type organization. (CDD)

The story of the pony express offers lessons for today's document delivery. Pricing, policy, competition, and evolving technology need to be considered. To evaluate future options, researchers need to examine: types of document delivery; benefits of combining outside services with in-house systems; criteria for selecting technologies and…

Outlines the advantages of digital documents for scholars and offers considerations for designing systems for storing and retrieving digital information products. Discusses conventional and electronic storage and retrieval; network costs; digital storage; search strategies; acquisition prices; and digital initiatives. (AEF)

Examines the Total Quality Management (TQM) activities at a federal government agency (i.e., the Defense Fuel Supply Center) using the following criteria established by the Federal Quality Institute: top management leadership and support; strategic quality planning; customer focus; training and recognition; employee empowerment and teamwork; and…