Within the next few years, traditional online public access catalogs will be replaced by more robust and interconnected discovery layers that can serve as primary public interfaces to simultaneously search many separate collections of resources. Librarians have envisioned this type of discovery tool since the 1980s, and research shows that…

Reviews current state of the art pertaining to measurement and use of the construct of user satisfaction (user's self-reported degree of satisfaction with library services) and reports results of survey of 623 public library patrons measuring user satisfaction, evaluation of services, library use, and individual characteristics. Twenty-six sources…

This examination of the criteria used in the evaluation of library literacy programs reviews the relevant literature, discusses several evaluation models that have already been used in literacy projects, and outlines a proposed evaluation model. (EM)

Taking a post-modern approach, this paper addresses the relevance of measurement and evaluation of libraries and information services. The following topics are discussed: (1) past and present approaches to performance measurement, including origins of measurement and landmarks of the past; (2) a conceptual framework for evaluation, including a…

Noting that there are no de facto standards by which to measure and evaluate U.S. depository library collections, this article reviews developments in the evaluation of public libraries and recommends output measures based on public library practice for depository collections. Specific measures for the depository community are also suggested. (31…

Presents the results of a conference which examined reviewing procedures, as well as information sources for selecting materials for children and young adults available to Canadian school and public library personnel. Topics include reviewing journals, evaluation programs, and information distribution. (JVP)

This investigation seeks to study the publication and citation activity of faculty at research universities, as defined by membership in the Association of Research Libraries (ARL). It constitutes the fourth iteration in a study of publishing behaviors, conducted over more than twenty years. The present data indicate a substantial rise in…

Presents a methodology for construction of location modeling for public library facilities in diverse urban environments. Historical and current research in library location is reviewed; and data collected from a survey of six library systems are analyzed according to population, spatial, library use, and library attractiveness variables. (48…

Formalised research synthesis to underpin evidence-based policy and practice has become increasingly important in areas of public policy. In this paper we discuss whether the Cochrane standard for systematic reviews of healthcare interventions is appropriate for social research. We examine the formal criteria of the Cochrane Collaboration for…

W. Edwards Deming condemned performance evaluations as a deadly disease afflicting American management. He argued that performance evaluations nourish fear, encourage short-term thinking, stifle teamwork, and are no better than lotteries. This article examines library literature from Deming's perspective. Although that literature accepts…

Reviews the literature dealing with the selection and evaluation of CD-ROM discs. Materials described include printed directories, product directories in journals, and reported methods of disc evaluation. Existing reviews of CD-ROM products are also cited, including reviews of databases, dictionaries and directories, products for library technical…

Discusses the changing role of the academic library administrator and the impact of education, experience, and mentoring on the development of effective administrators. Areas in which library directors can be judged for effectiveness are identified, including personnel selection and evaluation, planning, communication and decision making. Criteria…

Discusses research as a criterion for library and information science faculty assessment and reviews the literature pertaining to faculty work patterns, evaluation criteria, assessing the quality of research, and publication productivity. Guidelines for evaluating the quality of research publications are presented, and alternatives to current…

Assessment of student learning, the measuring of students' progress and performance, is an important concern for library media specialists. Twelve articles are presented which address the issue of assessment of library media services. The titles are: "The Growth of Assessment" (George F. Madaus, Ann G. A. Tan); "Library Information…

Arguing that user studies and performance measures provide two major approaches to evaluating the effectiveness of library services, this occasional paper presents an overview of the literature, examines the goals and approaches in user studies and performance measures, and provides suggestions for increasing the potential benefits of both by…