Describes use of RFPs (requests for proposals) to specify requirements for automated library systems and presents advice on when to use RFPs, how to construct the statements, and how to present library needs and priorities so that maximum success in choosing a vendor and system are achieved. (Author/CLB)

Discusses some of the factors that librarians should consider when planning to automate their libraries. These factors include vendor and systems selection; equipment; support; additional costs; and time. Seven tips to avoid common automation pitfalls are also given. (MAB)

A brief overview of the challenges associated with demonstrating organizational effectiveness and the role of performance measures as surrogates for demonstrating effectiveness are provided. The complexity of analysis and the importance of use of performance measures provide a way to review the strengths and weakness of eight different ways to…