This examination of the criteria used in the evaluation of library literacy programs reviews the relevant literature, discusses several evaluation models that have already been used in literacy projects, and outlines a proposed evaluation model. (EM)

Jeffrey Beall's blog listing of potential predatory journals and publishers, as well as his "Criteria for Determining Predatory Open-Access (OA) Publishers" are often looked at as tools to help researchers avoid publishing in predatory journals. While these "Criteria" have brought a greater awareness of OA predatory journals,…

Examination of appropriateness of productivity measurements to assess performance of special libraries defines the concept, discusses problems in their use, and gives guidelines for implementation. Results of use of productivity measurements in Library of Congress and State Department library are reported, and productivity measurements are…

Self-study reports of four academic libraries which had varying experiences with the regional accreditation self-study process were analyzed and compared with their annual reports. No relationships were found between success and resources, capabilities, products, services, classes of evaluation addressed, assessment measures included, and extent…

Describes the research objectives, rationale, methodology, and findings of a model program developed at the Northwestern University Library, which examined whether online catalogs require instruction and, if so, how that instruction would be best delivered. (CLB)

This paper defines performance measurement as the clarification of objectives and standards, identification of key activities, data collection and analysis, and formative evaluation of services. It then examines some of the factors involved in using performance measurement to evaluate public services activities, and analyzes performance…

Arguing that user studies and performance measures provide two major approaches to evaluating the effectiveness of library services, this occasional paper presents an overview of the literature, examines the goals and approaches in user studies and performance measures, and provides suggestions for increasing the potential benefits of both by…

Describes a training program based on research in the private sector, which was developed to improve the performance and job satisfaction of the library's public contact personnel. Suggestions are offered for future research and applications based on trainee and patron evaluations. (Author/CLB)

A composite profile of the current academic librarian is created based on a survey of the library literature of the 1980s. Specific topics considered include faculty versus academic status, evaluation criteria, tenure, research support, released time, pressure for and productivity in publishing, and librarians' attitudes toward faculty status.…

The purpose of this study conducted in May 1984 was to: (1) develop a demographic profile of the typical student user of Minnesota University's Walter Library; (2) confirm the validity of a similar survey conducted the previous year; and (3) determine why subjects used this particular library. The third objective was added to this survey via the…

Based on a 1979 survey of 530 tenured librarians in 33 large academic libraries, this article examines characteristics of tenured librarians (sex, age, marital status, salary, degrees, rank, job titles), criteria and review procedures used in granting tenure, productivity before and after tenure, and mobility. Seven references are included. (EJS)

Describes a technique for accessing a library system with limited interconnectivity by connecting the system to a gateway machine that is a host in the local area network and evaluates the performance of an existing prototype that has been implemented at the Los Alamos National Laboratory. (Author/CLB)

Five performance measures suggested for use in public libraries are discussed in relation to corporate information centers: corporate awareness of library services; clients as percentage of jurisdiction population; reference transactions per capita; reference fill rate; timeliness of information delivery. Planning and survey questionnaires for…

Describes a study done by Herbert White that resulted in rankings of library and information science programs based on perceptual assessments by faculty and library directors. Problems with this methodology are discussed, and further findings based on extensive interviews with subjects of the White study are reported. (CLB)

The first article summarizes the findings of four studies which used unobtrusive testing techniques to evaluate library reference services. The validity of this testing method and the conclusions reached are discussed, and suggestions are made for improving reference services in five related articles. (CLB)