In recent years, most of the companies have increasingly realized the importance of the knowledge sharing portal and E-Learning portals to provide competitive knowledge for their employees. The knowledge stored in these portals varies from technical, process and project knowledge functional or domain specific knowledge to face the competitiveness among other companies or organizations, especially in industrialized countries. More than three-fourths of organizations have focused on their investment in technology and process trends that encourage user collaboration through Knowledge sharing and e-Learning Portals. There are many number of challenges in evaluating the effectiveness of the E-Learning Portals and Knowledge Portals. The primary goal of this paper is to illustrate how a domain independent multi-dimensional metric model and metric database can be built to assess the effectiveness of the Web Based Knowledge and E-Learning Portals.