This program guide identifies primary considerations in the organization, operation, and evaluation of a receptionist and communication systems operation program. An occupational description and program content are presented. A curriculum framework specifies the exact course title, course number, levels of instruction, major course content,…

Developed for the Labor Education Achievement Program (LEAP), this curriculum resource guide is designed to supplement instruction in the core skills needed by participants interested in training and advancing in various health care related positions. Definitions of key terms appear first. The guide includes four major sections. The first three…

This guide is intended for vocational educators developing the vocational English as a second language (VESL) component of a course in data entry. The introductory section examines assumptions about second language learning and instruction and VESL classes, local adaptations of the curriculum, and sample VESL lessons. The chapter on language…

This curriculum guide for the Bilingual Microcomputer Business Skills Course reflects modern office practices and technology and encompasses 19 joint lessons. This volume, one of three, contains seven competency-based joint lessons, the focus of which is on mastering specific tasks needed to accomplish the job of the occupational cluster of…