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Peer reviewed Peer reviewed
ERIC Number: EJ486200
Record Type: Journal
Publication Date: 1994
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0363-7751
EISSN: N/A
Legitimation Endeavors: Impression Management Strategies Used by an Organization.
Allen, Myria Watkins; Caillouet, Rachel H.
Communication Monographs, v61 n1 p44-62 Mar 1994
Investigates the impression management strategies embedded in the external discourse of an organization in crisis. Shows ingratiation to be the primary strategy. Finds that intimidation was used with special interest groups and that denouncement strategies were embedded in messages to competitors, special interest groups, and suppliers. (SR)
Descriptors: Communication Research, Conflict, Crisis Management, Discourse Analysis, Higher Education, Organizational Communication
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A