The study researched parent's experiences of The Children and Families Act 2014 in Hull and the East Riding of Yorkshire. A sample of parents using KIDS Services in the area were surveyed by questionnaire, both before and after the legislation came into force. Nearly half of the parents were aware of a change in Special Educational Needs and Disabilities (SEND) legislation; and a third noticed a change in support for their child. Professionals are now more involved in SEND early identification, and most SEND needs were identified at or before the early year stage. The majority of parents thought that the support for their child was either always or sometimes well coordinated. Parents generally felt more involved in the process since the Act, and perceived improvements in educational support. Professional support for parents at diagnosis had increased over the studies, and educational, health and social care needs were generally being met. However, some parents thought that Information, communication and school support needed to improve, and that the voluntary sector was highly regarded. Implications in relation to practice were also made.