This document describes and examines effective policies that companies have adopted in developing Employee Assistance Programs (EAPs) to address personal problems of employees, with a specific focus on substance abuse. Chapter 1 introduces the topic, states the problem, indicates the purpose of the study, denotes the limitations, defines important terms, and describes the procedures used to gather data from a search of the literature in the Educational Resources Information Center (ERIC) and ALICE systems in the Alden Library at Ohio University. Chapter 2 contains a review of the literature, categorized under the following topics: (1) costs and prevalence of substance abuse in the workplace; (2) the history and evolution of present day EAPs; (3) the policies and procedures that various companies implement in designing an EAP; (4) the treatment strategies used by EAPs; and (5) the criteria and methods used in evaluating EAPs, and how this evaluation relates to their success. Chapter 3 briefly summarizes the literature on EAPs; discusses the research questions, based on the literature review; notes the limitations of the study; and provides a conclusion and offers recommendations for further research. Twenty-two references are included. (TE)