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American Library Association Video/Library Video Network, Towson, MD. – 1995
The staff of libraries and the populations they serve grow increasingly more diverse. Library users of different ethnic backgrounds, with different abilities and different needs, challenge libraries to be the place for everyone to get the information and materials they need. At the same time, library staffs should mirror the diverse population…
Descriptors: Academic Libraries, Access to Information, Communication Skills, Cultural Awareness
Giesecke, Joan, Ed. – 1997
New supervisors often come to management positions with experience and expertise in their specialty, but with little or no training in how to supervise. Aimed at the new library supervisor, this publication addresses basic supervisory skills and provides practical information needed by supervisors. As library organizations become more complex,…
Descriptors: Administrator Guides, Conflict Resolution, Cultural Differences, Decision Making