New information technologies, changing work force demographics, rising customer expectations, transnational companies, and cost pressures are altering traditional views of what constitutes a workplace and have given rise to a new trend: the mobile worker in the flexible workplace. Two factors promote acceptance of telework or telecommuting: (1) employee flexibility in workspace, time, and productivity; and (2) employer profit margins and cost savings. A mobile work force appeals to employers because it can save money typically spent on office space, computer equipment, travel time, and conflict resolution. Surveillance of teleworkers, however, is a major consideration offsetting these cost benefits. Employers must ensure that the monitoring of teleworkers does not result in invasion of privacy or in practices that are perceived as negative or resented by employees. Also of key importance is the need for employers to help "hoteling" employees cope with feelings of isolation and rootlessness triggered by separation from the onsite work environment. New mobile work arrangements creating the virtual workplace--telecommuting, telework centers, nonterritorial offices, and team space--are changing the way companies and workers do business with each other and with their respective clients. (An annotated bibliography that contains 21 references constitutes 75% of this document.) (MN)