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Hendricks, Michael; Plantz, Margaret C.; Pritchard, Kathleen J. – New Directions for Evaluation, 2008
In 1996, United Way of America (UWA) developed and began disseminating the most widely used approach to program outcome measurement in the nonprofit sector. Today an estimated 450 local United Ways encourage approximately 19,000 local agencies they fund to measure outcomes. The authors first describe and then assess the strengths and limitations…
Descriptors: Nonprofit Organizations, Program Evaluation, Program Effectiveness, Community Programs
Hoole, Emily; Patterson, Tracy E. – New Directions for Evaluation, 2008
The authors present the argument that evaluation as currently practiced is failing the needs of the social sector, if the goal is to help organizations achieve their mission. Three case studies are presented in which evaluation played a key role in the development of a learning culture within the organization. Each case highlights the positive…
Descriptors: Program Evaluation, Philanthropic Foundations, Evaluation Methods, Organizational Development