This empirical study aims to examine and validate the factors influencing productivity among remote academic staff in Jordanian higher education institutions during the COVID-19 crisis, with a specific focus on the mediating role of employee engagement. A comprehensive conceptual framework is developed by integrating relevant studies on remote work-from-home, productivity, and engagement, along with insights from in-depth interviews. Employing a descriptive correlational survey design, the study explores the relationships among the study factors using a quantitative approach. Data is collected from a random sample of 408 remote academic staff members who worked from home during COVID-19. The findings robustly support the proposition that organizational, individual, technological, and client-related factors significantly and positively influence academic productivity through the mediation of employee engagement. These results emphasize the importance of considering these interrelated factors holistically to enhance productivity and engagement in remote academic work. The study contributes to a deeper understanding of remote work dynamics and provides practical insights for improving productivity and engagement in the Jordanian higher education context.