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ERIC Number: ED632741
Record Type: Non-Journal
Publication Date: 2023
Pages: 501
Abstractor: As Provided
ISBN: 979-8-3776-1747-1
ISSN: N/A
EISSN: N/A
Employee Perceptions of Organizational Climate Strengths That May Contribute to Student Academic Achievement
Hunt, Melissa L. Sutherland
ProQuest LLC, Ph.D. Dissertation, Grand Canyon University
Organizational climate (OC) affects employees, their interactions with students, and is essential to student achievement. However, the research is limited in that it is not clear how college faculty and staff perceive OC factors that may contribute to student academic achievement. The aim of this study was to answer the following research questions: 1) How do faculty perceive OC strengths that may contribute to student academic achievement? 2) How do staff perceive OC strengths contributing to student academic achievement? 3) What OC factors do community college faculty and staff perceive as barriers to student academic achievement? A qualitative, single exploratory case study design was used to conduct the study at a community college in South-Central Texas. The three data sources were 23 faculty interviews, 23 staff interviews, and archived 2018 Personal Assessment of College Environment (PACE) survey data. Thematic analysis was used to analyze the data. The organizational strengths centered around themes of "Students First" focus, resources, student programs, being motivated by students and the opportunity to serve them, positive interactions/relationships with students, and having a supportive, positive, and flexible supervisor. The OC factors perceived as barriers occurred at different organizational levels and involved employees not doing what was best for students and not being addressed by supervisors; a lack of civil internal customer service; top-down, authoritative leadership style; and poor systems. The results of this study can help college administration address OC barriers to improve the organizational climate and student academic success. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://www.proquest.com/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education; Two Year Colleges
Audience: Administrators
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Texas
Grant or Contract Numbers: N/A