This paper describes strategies for successful management information system (MIS) development, and an application of these strategies to the Benjamin Rose Institute, a community agency serving the frail elderly in Cleveland, Ohio. A definition of MIS is followed by a list of symptoms of systems which indicate a need to review current methods of information gathering and reporting. Design considerations are discussed including: (1) assigning a coordinator; (2) tailoring MIS to the organization's needs; (3) communicating with and involving the staff; (4) keeping the system simple, practical, and flexible; (5) designing and implementing incrementally; and (6) replacing an outmoded system. Expected results of MIS design are also discussed. A description of the application of MIS at the Benjamin Rose Institute includes the purpose of the institute, its operation prior to MIS implementation, MIS planning considerations, and phases of the design process, as well as results and conclusions. Nine references are provided. (RBF)