Putting it All Together: Has One-Stop Shopping Arrived?.

Flanagan, Patrick

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ERIC Number: EJ552576

Record Type: Journal

Publication Date: 1997

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0278-4831

EISSN: N/A

Putting it All Together: Has One-Stop Shopping Arrived?

Flanagan, Patrick

Telecommunications, v31 n10 p34-35,38-39 Oct 1997

Reviews the current state of "one-stop shopping" for telecom services. Discusses regulatory obstacles; administrative problems with single billing; and resistance of telecom providers to change. Concludes that the leading one-stop shopping providers will be individual carriers who offer cost savings. (AEF)

Descriptors: Computer Mediated Communication, Computer Networks, Cost Effectiveness, Information Services, Information Technology, Online Systems, Telecommunications, User Needs (Information), User Satisfaction (Information), Vendors

Publication Type: Journal Articles; Reports - Evaluative

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

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