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Clark, Barbara; Veraska, Wanda – 1978
This administrative model contains materials to be used in setting up a workshop designed to train members of action organizations (consumer, community, educational) in techniques such as role playing, modeling, and developing strong communications skills for assertively securing legal consumer rights in the areas of credits and warranties, and to…
Descriptors: Administrator Guides, Adult Education, Assertiveness, Banking
Clark, Barbara; And Others – 1978
This student manual contains materials to be used in a workshop designed to train members of action organizations (consumer, community, educational) in techniques such as role playing, modeling, and developing strong communication skills for assertively securing legal consumer rights in the areas of credits and warranties and to prepare the…
Descriptors: Adult Education, Assertiveness, Banking, Consumer Education
Clark, Barbara; Veraska, Wanda – 1978
This instructor's guide contains materials to be used in a workshop designed to train members of action organizations (consumer, community, educational) in techniques such as role playing, modeling, and developing strong communications skills for assertively securing legal consumer rights in the areas of credits and warranties, and to prepare the…
Descriptors: Adult Education, Assertiveness, Banking, Consumer Education