With many state universities turning away eligible teacher-education candidates because of state funding limitations, proprietary schools like the new University of Phoenix (Arizona) provide an attractive option for adult students despite their higher cost. University of Phoenix operates in 12 states and Puerto Rico, calls itself a private…

Implementation of the Total Quality Management approach in the Maricopa County Community College District (Arizona), a large 10-campus system, is described. The program's current early stages are reported noting the serious administrative commitment and thorough training, seen as key factors in potential success. (MSE)

For a business-person, the argument that making a profit leads to poor "product" quality would seem silly or worse, insulting. However, this is a common assumption in higher education. Similarly, increasing productivity (a typical business goal) has never been accepted as a worthy aspiration in higher education. In traditional…