NotesFAQContact Us
Collection
Advanced
Search Tips
Back to results
Peer reviewed Peer reviewed
ERIC Number: EJ633207
Record Type: Journal
Publication Date: 2001
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0024-2594
EISSN: N/A
Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality.
Cook, Colleen; Thompson, Bruce
Library Trends, v49 n4 p585-604 Spr 2001
Investigated the psychometric integrity of scores from the LibQUAL+ evaluation of perceived library service quality conducted by ARL (Association of Research Libraries). Examines score structure, score reliability, score correlation and concurrent validity coefficients, scale means, and scale standardized norms, and considers the potential of the LibQUAL+ protocol. (Author/LRW)
Descriptors: Academic Libraries, Concurrent Validity, Correlation, Evaluation Methods, Higher Education, Library Services, Measurement Techniques, Psychometrics, Reliability, Scores, User Satisfaction (Information), World Wide Web
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A