ERIC Number: EJ978770
Record Type: Journal
Publication Date: 2012
Pages: 21
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2046-9012
EISSN: N/A
Sources of Meaningfulness in the Workplace: A Study in the US Hospitality Sector
Dimitrov, Danielle
European Journal of Training and Development, v36 n2-3 p351-371 2012
Purpose: The purpose of this paper is to explore the sources of meaningfulness at the workplace, according to the perceptions of hospitality employees from different national cultures in one US-based hotel, based on Dimitrov's empirical study about the features of the humane organization. Design/methodology/approach: This was an exploratory research that employed a single embedded case study. There were 17 employees, selected via purposeful convenience sampling. The process of data gathering involved: personal statements, interviews, complete observations, and document analysis. Data were coded using open and theoretical codes. Content and constant comparative analysis was used to link the emerging themes. Findings: The respondents felt that sources of meaningfulness in the workplace are: work itself and pride in the product; the social environment; the self and spirituality at work; and becoming a humane organization. Research limitations/implications: The main recommendations for future research are to: explore the meaning of work and meaningful workplace human resource development concepts in more culturally diverse organizations in different counties and economic sectors (government and non-profit); study the national cultural differences more specifically per cultural type, utilizing systematic methodologies for cultural differentiation; and explore other study designs. Practical implications: Organizations are advised to: create flexible schedules and WFB policies; exhibit social responsibility; and broaden the cultural horizons of their workforce. Originality/value: The discussion in this paper will further enhance the understanding of international human resource development as it provides a focused review of the sources of meaningfulness in the workplace found in the study of one US-based organization, populated by the international influences of a global industry in a global world. (Contains 4 tables.)
Descriptors: Work Environment, Cultural Pluralism, Hospitality Occupations, Social Environment, Cultural Differences, Employees, Organizational Culture, Altruism, Quality of Working Life, Qualitative Research, Employer Employee Relationship, Labor Force Development, Human Resources, Social Responsibility
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Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United States
Grant or Contract Numbers: N/A