This paper describes first year implementation efforts of Southwest Texas (SWT) State University to develop a system to integrate planning, budgeting, assessment, and quality to improve the delivery of education and other services to all the institution's customers. The document addresses the common situation when an organization already has offices and/or directors of each of these functions and professional and territorial issues must be addressed. The organizational development model being used is the Capability Maturity Model and its five stages (ad hoc processes, repeatable processes, standardized processes, measurement, and continuous improvement) are explained. The history and lack of formal linkage between each of the four processes at SWT are reviewed as are initial informal initiatives for integration. A long-term vision of integration is outlined in terms of ideal objectives. Specific activities to realize this vision accomplished during the first year and remaining activities are reported. These include: sharing reports from the strategic planning consultant and state auditors with the university community; replacing university planning committee with a small cross-functional team representing planning, budgeting, assessment, and quality; formalizing an assessment process; establishing indicators; and developing feedback loops. (Contains 34 references.) (DB)