Frequently Asked Questions: An Effective Way to Store and Retrieve Reference Information?.

Stalker, John C.; Murfin, Marjorie E.

Notes FAQ Contact Us

Back to results

Peer reviewed

ERIC Number: EJ537971

Record Type: Journal

Publication Date: 1996

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0090-7324

EISSN: N/A

Frequently Asked Questions: An Effective Way to Store and Retrieve Reference Information?

Stalker, John C.; Murfin, Marjorie E.

RSR: Reference Services Review, v24 n4 p31-40 1996

Describes a computerized program presently being developed on the World Wide Web, which is designed to locate and store reference information through the use of FAQs (Frequently Asked Questions). Reports a preliminary investigation of the adequacy of FAQs to cover a sample of questions on American government, politics, elections and law. (AEF)

Descriptors: Computer Software Development, Government (Administrative Body), Information Retrieval, Information Seeking, Information Storage, Information Technology, Online Searching, Reference Services, World Wide Web

Publication Type: Reports - Descriptive; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Privacy | Copyright | Contact Us | Selection Policy | API