Purpose: This study aims to examine the effects of using a personal development plan (PDP) on the undertaking of learning activities and the employee's job competencies. Design/methodology/approach: Data from Dutch pharmacy assistants was collected (n=2,271). Analyses of variance (ANOVAs) as well as regression analyses were conducted on this…

Purpose: The purpose of this paper is to examine how Malaysian managers acquire job competencies through self-directed learning activities at their workplace. Specifically it aims to investigate what types of job competencies are required for the managers, how they learn to acquire those competencies, and whether the managers have the…

Purpose: The paper seeks to show the relationship between organisational structure and flexibility of training has not been well researched. Focusing on the role of recognition of current competencies, this study provides evidence of the effects of the former on the latter. Design/methodology/approach: In this paper evidence was obtained by…

Purpose: To identify competencies connecting personality, organizational orientations and self-reported learning outcomes (as measured by concise Likert-type scales), for individuals who are learning for their organizations. Design/methodology/approach: Five concise factor scales were constructed to represent aspects of personality. Three further…

Purpose: The purpose of this paper is to review cross-disciplinary research on e-learning from workplace learning, educational technology, and instructional communication disciplines to identify relevant e-learning design principles. It aims to use these principles to propose an e-learning model that can guide the design of instructionally sound,…

Purpose: The purpose of the paper is to illustrate how marketing intelligence might be improved when an organisation's learning capacity is integrated and incorporated in well-defined organisational subsystems in a not-for-profit context. Design/methodology/approach: First, given that market orientation is primarily concerned with gathering and…

Purpose: This paper aims to examine the nature of learning discovered by recent graduates participating in a symphony orchestra-initiated development program that is designed to nurture them through the transition to becoming professional orchestral musicians. Design/methodology/approach: Using a qualitative case study approach, the authors…

Purpose: The purpose of this paper is to describe a retrospective reflection over unconscious, emergent learning among employees of an organization and to suggest how to capture these moments of experiential learning for future organizational learning. Design/methodology/approach: Action research in organizations is undertaken in interaction with…

Purpose: To redefine contemporary HRD through a discussion of its conceptual development from "training and development" to a holistic "orchestra". Design/methodology/approach: HRD is often defined as being merely the training and development aspect of human resource management and this form of definition is commonly associated…

Purpose: To set-up a classification of the types of profiles and competencies that are required to set-up a good e-learning programme. This approach provides a framework within which a set of standards can be defined for e-trainers. Design/methodology/approach: Open and distance learning (ODL) has been developing in Europe, due to new tools in…

Purpose: This paper seeks to provide an empirical insight into the facilitation dilemmas for conversational learning in a project team environment. Design/methodology/approach: This paper is an outcome of a participative action research process into the dynamics of situated learning activity in a case study project team. As part of their…