This article details the work of Lorena Mata of the San Jose Public Library. Fresh out of library school, Lorena Mata has already made a mark on her community. At the San Jose Public Library (SJPL) she conducts public Internet classes in Spanish and English and gives quarterly English and Spanish-language presentations at neighborhood academies. She has also made herself a favorite with the business community with her presentations at San Jose's Entrepreneur Center and the Chamber of Commerce's annual business fair. Her bilingual, bi-cultural skill makes Mata a kind of utility infielder for the library. She works with the children's librarian on library card campaigns at schools, as well as the library's literacy program, for which she visits English and Spanish-speaking childcare providers. She even provides live chat reference in English and Spanish for the library's QandA Cafe.