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Burgess, Kerrie; Lake, Therese – 2000
This paper discusses the Research and Evaluation Program at the State Library of New South Wales (Australia) and what it has revealed about clients' notions of value and relevance. An overview is provided of the services that have been developed in order to meet clients expectations, including reading room services and the development of the 3Tier…
Descriptors: Access to Information, Benchmarking, Evaluation Criteria, Foreign Countries
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Tripathi, Manorama – Program: Electronic Library and Information Systems, 2010
Purpose: The paper aims to report on the 30th IATUL Annual Conference held in Leuven, Belgium, 1-4 June, 2009. Design/methodology/approach: The paper summarises the major themes of the conference as well as giving some specific details of developments at the Indira Gandhi National Open University in India, which supplement the author's…
Descriptors: Foreign Countries, Conferences (Gatherings), Academic Libraries, International Organizations
Australian Library and Information Association, Deakin. – 2000
This proceeding of the Australian Library and Information Association (ALIA) 2000 conference contains 64 papers presented at the main conference and 12 papers presented at the fringe conference. Topics covered include: the 21st century information environment; user perspectives of the future of the Internet; the user interface; public libraries in…
Descriptors: Academic Libraries, Access to Information, Electronic Libraries, Foreign Countries
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Gatten, Jeffrey N. – Journal of Academic Librarianship, 2004
What is the impact of an academic library consortium on the perceptions of library services experienced by users of the member institutions' libraries? What is the impact of an academic library consortium on the perceptions of library services experienced by users of the member institutions libraries? In 2002 and 2003, OhioLINK (Ohio's consortium…
Descriptors: Consortia, Library Services, Academic Libraries, Benchmarking
Hammond, Carol, Ed. – 1995
This document contains three papers presented at the 1995 Arizona Library Association conference. Papers include: (1) "ERLs and URLs: ASU Libraries Database Delivery Through Web Technology" (Dennis Brunning & Philip Konomos), which illustrates how and why the libraries at Arizona State University developed a world wide web server and…
Descriptors: Academic Libraries, Access to Information, Benchmarking, Data Analysis
Zeisel, William – Institute of Museum and Library Services, 2006
As the first of the baby boomers turn 60, public libraries are preparing to offer creative alternatives to retirement to a generation notorious for their idealism and activism. This report from the Americans for Libraries Council (ALC) and the Institute of Museum and Library Services (IMLS) offers guidelines, demographics, and examples of model…
Descriptors: Public Libraries, Museums, Library Services, Baby Boomers
Colorado State Library, Denver. – 2003
This document presents statistics and input-output measures for K-12 school libraries in Colorado for 2002. Data are presented by type and size of school, i.e., high schools (six categories ranging from 2,000 and over to under 300), junior high/middle schools (five categories ranging from 1,000-1,999 to under 300), elementary schools (four…
Descriptors: Access to Information, Benchmarking, Elementary Secondary Education, Internet
Lance, Keith Curry; Cox, Marti A. – 1996
This compilation of statistics on Colorado's school media centers (LMCs) consists of three major components: (1) a 220-page tabulation of data arranged by school level and student enrollment level; (2) tables reporting statewide totals for school library statistics; and (3) tables with benchmark ratios for school library media center resources and…
Descriptors: Access to Information, Benchmarking, Educational Media, Elementary Secondary Education
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Novotny, Eric – Reference Librarian, 2001
Discussion of electronic library reference services focuses on an overview of the chief methodologies available for conducting assessments of electronic services. Highlights include quantitative measures and benchmarks, including equity and access; quality measures; behavioral aspects of quality, including librarian-patron interaction; and future…
Descriptors: Access to Information, Benchmarking, Electronic Libraries, Evaluation Criteria