This manual provides a comprehensive approach to problem solving; it is written in narrative style with numerous examples. The guide is organized in eight sections that cover the following topics: (1) problem-solving overview (with suggested readings and recommendations for schools); (2) a five-step model for solving problems; (3) strategies for…

Problem-solving skills are becoming increasingly important in the workplace, and more schools are including them in the curriculum. Knowledge of problem solving will be critical to a work force that is dealing with advanced technology, yet many students have yet to master these skills. Based on this premise, this guide attempts to show how…