Intended primarily for distribution to public archival institutions, this sample questionnaire is designed to collect information on archival systems and services and related information on records management legislation or regulation. It is noted that the questionnaire is a simplification of a previous model and that it is being used for a…

This manual identifies a series of performance measurements which, when assessed in their totality, can effectively measure a public library's level of service to its users. The measures have been developed at two levels. On one level, the measures can broadly evaluate the overall performance of library systems on the national level; on a second,…