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van Deursen, A. J. A. M.; van Dijk, J. A. G. M. – Government Information Quarterly, 2009
There are recent indications regarding the use of online public services that force the government to focus on the more refined conceptualizations digital divide research has produced. This paper addresses one of the factors that appears to be important in several conceptualizations of how to approach the digital divide; the differential…
Descriptors: Definitions, Internet, Foreign Countries, Federal Government
Smallwood, Carol, Ed. – ALA Editions, 2011
There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…
Descriptors: Library Administration, Time Management, Guides, Personnel Management