Peer reviewed
Direct linkERIC Number: EJ994799
Record Type: Journal
Publication Date: 2013
Pages: 7
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0160-8061
EISSN: N/A
Improving Closing Task Completion in a Drugstore
Fante, Rhiannon; Davis, Ora L.; Kempt, Vivian
Journal of Organizational Behavior Management, v33 n1 p77-83 2013
A within-subject ABAB reversal design was utilized to investigate the effects of graphic feedback and goal setting on employee closing task completion. Goal setting was contingent upon baseline performance and graphic feedback was posted weekly. It was found that goal setting and graphic feedback improved employee closing task completion. (Contains 1 figure.)
Descriptors: Goal Orientation, Feedback (Response), Visual Aids, Employees, Job Performance, Program Effectiveness, Behavior Modification, Check Lists
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
