Online higher education has been a success in part because it is less costly to students and governments than conventional education, so both students and governments receive higher returns on their investment than in conventional higher education. However, many online institutions appear to have considerably lower graduation rates than…

This paper brings together some data on student retention in distance education in the form of graduation rates at a sample of distance institutions. The paper suggests that there is a "distance education deficit" with many distance institutions having less than one-quarter of the graduation rates of conventional institutions. It looks…

Graduation rates in distance higher education are low compared with full-time higher education--often less than 20% compared with full-time UK rates of around 80%--the "distance education deficit". In the University of London International Programmes, the difference between the face-to-face graduation rate of 61.5% and the distance…

This article argues that in the drive to develop e-learning initiatives in distance learning, simpler ways of supporting students for retention may be overlooked; for example, the linking of students in the form of mentoring and peer support networks. The article reports on three mentoring projects, in the United Kingdom, Korea and New Zealand,…

The Open University has been undertaking an extended initiative to improve student retention through enhanced support for at-risk students. This initiative has evolved through a series of stages from ad hoc small scale local interventions relying largely on tutors and student self-referral, to an institution-wide pro-active system implemented by…

This document is designed to assist practitioners in the United Kingdom and elsewhere who are involved in recruiting and teaching students in open and distance learning (ODL) or e-learning environments. The following are among the specific topics discussed: (1) models and definitions; (2) background to student support; (3) nonacademic student…

This book, which is intended for individuals involved in recruiting and teaching students in open and distance learning (ODL) situations, examines academic and nonacademic student support issues in ODL. The following are among the topics discussed in the book's 14 chapters: (1) models and definitions of ODL systems; (2) rationale for student…

Describes the United Kingdom Open University's FirstClass(TM) Computer conferencing system and its role in student support, taking as an example the way it is used for course choice. Suggests that while there are students who use it freely and apparently derive benefit from it, there are also substantial issues to be addressed about its relative…

"Global Perspectives on E-Learning: Rhetoric and Reality" presents several cases of international online education and the rhetoric that surrounds this form of teaching and learning. Written from a critical perspective, the book investigates some of the problems faced by international distance educators. It particularly focuses on who…