The @ONE project at De Anza College, California, funded by the California Community College Chancellors Office, was intended to assist faculty in enhancing instruction through the effective use of technology. In spite of the millions of dollars spent by the California Community Colleges to implement information technology in the campus environment, little is known about the impact of instructional technology on student learning, or about how best to train faculty to use technology. In 2001-02, the @ONE project commissioned a research project that would inform future faculty development efforts throughout the state. The Center for Student Success (CSS) examined the literature, made an ethnographic study, and conducted a survey. For literature review, CSS screened over 100 potential titles focused on effective practice in faculty development. Thirty citations from 1995 or later were reviewed, abstracted, and synthesized. The ethnographic study included site visits, interviews, and observations conducted at two colleges chosen for use of technology in instruction and active @ONE participation. Ninety-three respondents completed the survey, which focused on evaluating @ONE services, the application to instruction, and the perceived benefits to teaching and learning. The findings indicate that the relationship between faculty development efforts and resulting technology integration in the classroom is a complex one depending on external factors. (AUTH/NB)