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Klare, Diane; Hobbs, Kendall – Journal of Electronic Resources Librarianship, 2011
Presented with an opportunity to improve Wesleyan University's dated library home page, a team of librarians employed ethnographic techniques to explore how its users interacted with Wesleyan's current library home page and web pages in general. Based on the data that emerged, a group of library staff and members of the campus' information…
Descriptors: Library Personnel, Ethnography, Information Technology, Internet