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ERIC Number: EJ540607
Record Type: CIJE
Publication Date: 1996
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0049-3155
Use Self-Help to Improve Documentation Usability.
Spencer, SueAnn
Technical Communication: Journal of the Society for Technical Communication, v43 n1 p73-77 Feb 1996
Outlines the internal usability review, a systematic examination of documentation to identify basic usability issues and solve problems. Discusses typical user problems and explains the review steps that eliminate documentation problems before they become problems for the customer. (SR)
Publication Type: Guides - Non-Classroom; Opinion Papers; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A