Good and plentiful communication often lands high on the list of priorities for families participating in child care programs. Conversely, poor and scarce communication often lands high on the list of reasons parents leave a particular child care program. There are many types of communication to consider when meeting families' needs. While in most situations, verbal communication is preferred, child care personnel can't ignore how critical written communication is in the field. Clearly, in many cases, it would be easier if the communication they had with families was face-to-face. But for a variety of reasons--to accommodate varied schedules, to ensure communication has a lasting impact and shared understanding, to share information with a large audience at once, to keep important records, to follow licensing policies, and so forth--written communication is the ideal method. Well, what is quality written communication anyway? In this article, the author discusses the multiple components of quality written communication. (Contains 3 resources and 3 online resources.)