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ERIC Number: ED550088
Record Type: Non-Journal
Publication Date: 2011
Pages: 104
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-2671-7642-4
Viewing the Impact of Shared Services through the Four Frames of Bolman and Deal
Schumacher, Kyle A.
ProQuest LLC, Ed.D. Dissertation, Northern Illinois University
On March 31, 2011, Governor Quinn of Illinois called for schools to consolidate in order to become more financially and administratively efficient. This call for massive school reform is not new. Although consolidation, or reducing the number of school districts to save administrative costs, seemed radical to some, the idea of sharing services to save costs and operate more efficiently has been around for years in the form of special education cooperatives, state regional offices of education, and many other public and private joint ventures. The cost savings of shared services have been documented in research. But what are the nonfinancial impacts of shared services on an organization? Through a qualitative instrumental case study using Bolman and Deal's 2003 four frames as a lens--the structural, human resource, political, and symbolic frames--this researcher looked at the perceived impact of shared services on two Northshore school districts in Illinois. Through interviews and document research, the story of shared services through the eyes of teachers and administrators who have experienced shared services firsthand is told. The perceived impact that shared services had on these two districts varied, depending on the vantage point of the individual, but several common themes emerged through analysis of the data. The questions that this researcher sought to understand were: (1) What impact did shared services have on two districts' organizational structure and educational processes as viewed through the lens of the four frames of Bolman and Deal? (2) What perceptions of benefits are afforded to districts that enter into a shared-services agreement beyond financial implications? (3) What steps can be taken to limit any potential negative impact on culture and climate at the school level to districts implementing a shared-services model? The analysis of the interview data and the documents provided insight into shared services in these particular school districts in Illinois. This researcher recommends further research on the perceived long-term impact of consolidation versus shared services, the impact on student growth, and the long-term analysis of the ability to sustain efficacy of service delivery and financial savings. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Illinois