This report summarizes the Investigating Transfer Project, which provides an authentic reflection of students' transfer experiences in British Columbia. The majority of interviewees in Phase 1 of the project, who had transferred from community college to university, reported that they commenced their studies at a community college with the intention to transfer to a university. For some, difficulties occurred in trying to work out an acceptable schedule that satisfied the necessary transfer requirements, determining whether the information was current, and trying to understand what the information meant. Overall, however, most students satisfactorily transferred most or all of their credits. The decline in grade point average (GPA) after transfer was the most significant issue, the one that consistently caused students the most anxiety. Phase 2 offers insight into the perceptions of students who had not yet transferred from community college. Most students in this study appeared to employ a very unfocussed approach to transfer. Student participants in Phase 1 and Phase 2 offered three similar recommendations to improve transfer policies and practices: development of a user friendly Transfer Handbook for Students; written explanation from the receiving institution for each course that was not fully transferable; and mandatory advising for all students intending to transfer. (JA)