This handbook provides guidelines for designing evaluation materials and for conducting the evaluation of workplace training programs. It includes a variety of evaluation instruments, which are described briefly in the introduction and explained in more detail in the remainder of the handbook. These evaluation instruments are included: employee interview, employee questionnaire, cloze exercise, family literacy focus group interview, checklist for English-as-a-Second-Language, classroom observation form, employee job performance ratings, and employee productivity indicators. Details are available in the introduction section for each instruction, which also includes guidelines for developing any custom-designed parts of the instrument. In the case of the employee interview, which contains open-ended questions with nonnumerical responses, guidelines are also provided for conducting the interview and for scoring the responses. (YLB)