The Mechanicsburg Area (Pennsylvania) Phone Pal Program is a telephone reassurance program in which an older volunteer calls a child who is home alone before or after school. Calls are made at the same time each day. These daily calls provide both younger and older persons with a safety verification, in addition to fellowship. Phone Pal is especially appropriate for children between the ages of 8 and 13. The Phone Pal model is easily adaptable to service networks and has minimal needs for equipment, space, staffing, and funding. This manual offers guidance on replicating the program in other communities. Section 1 provides an overview of the program, describes the social problems it addresses, defines "latchkey" and "intergenerational programs," and underscores the value of intergenerational responses to the latchkey situation. Section 2 focuses on the Phone Pal Pilot, describing the older adults and children who participate, benefits to both groups, program setting and site, interagency coordination, recruitment, and program evaluation. Section 3 offers guidelines on program replication, covering the following steps: (1) validating the program philosophy; (2) assessing needs; (3) designing the model by identifying supporters, defining expectations, securing funding, selecting staff, determining the site, and scheduling start-up activities; (4) recruiting and training the older adults and recruiting the young participants; (5) making the connections between the volunteers and the children and monitoring the participants' progress; and (6) evaluating the project. Sections IV and V offer recommendations about program planning and a summary. Appendixes contain budget, staffing, training, and promotional information, and other relevant materials. (AC)