ERIC Number: ED328238
Record Type: Non-Journal
Publication Date: 1986-Sep
Reference Count: N/A
A Survey of Use and Evaluation of Support Services by External Students, 1983. Working Papers in Distance Education, No. 10.
Kelly, Mavis E.
This report presents the results of a 1983 survey of external (distance education) students' attitudes toward and use of publications and study materials issued by the School of External Studies and Continuing Education at the University of Queensland. The use and evaluation of regional and central support services were also studied. Data from the 397 responses received provided information on the following: (1) student characteristics such as age, sex, grade point average, degree program enrolled in, number of years as a distance education student at Queensland, and regional distribution; (2) reasons for study, choice of distance education study, and subject area; (3) mode of study, i.e., whether students had previous experience as either an on- or off-campus student, and whether they preferred part or full time study; (4) the workload imposed by the subjects students were enrolled in; (5) their use of such introductory materials as the External Studies Handbook, the information booklet "University and You,""How to Study" booklet, and Thatcher Library pamphlet; (6) course materials including course guides and readers, lecture notes, textbooks, and audiotapes; (7) ownership of video- and audiocassette recorders and personal computers; (8) regional contact with officers-in-charge, librarians, study centers, tutorial and study groups, and individual student contact; (9) contact with the St. Lucia campus; (10) use of library services; and (11) attitudes toward assignments and examinations. Data are presented in both narrative and tabular format, and each section includes a summary of the information therein. A list of general student comments concludes the document. (DB)
Descriptors: Ancillary School Services, Audiotape Recordings, Demography, Distance Education, Foreign Countries, Higher Education, Instructional Materials, Questionnaires, Student Attitudes, Student Characteristics, Student Personnel Services, Supplementary Reading Materials, Surveys, Textbooks, Use Studies, User Needs (Information)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Queensland Univ., St. Lucia (Australia). School of External Studies and Continuing Education