The 17 papers in this collection address aspects of quality data and quality of service to clients and the links between the two. Two keynote addresses are included: "A Plea for Quality Cataloguing with a Consideration of the Audience for Our Product" and "Rare Book Cataloging with the Audience Again Considered" (both by J. B. Thomas III). The remaining papers are: (1) "Towards the Extended Catalogue: Views from a User-Oriented Employer" (E. Wainwright); (2) "Quality versus Quantity: Cataloguing Standards in Times of Economic Constraint" (H. Hoffmann); (3) "The Use of ABN Cataloguing Data in the Supersearch Retrieval Subsystem" (L. Groom); (4) "New Opportunities with Local Systems" (J. Churches and E. Richardson); (5) "An Analysis of User Failure in Subject Searching an Online Catalog" (B. Barrett and M. Maticka); (6) "Quality In, Quality Out...It Is Possible" (H. Thurlow); (7) "Retrospective Conversion of Rare Book Records at the National Library of Australia" (P. Haddad and E. Jovanovic); (8) "Retrospective Conversion: Garbage In--Gold Out" (R. Hancock); (9) "Library Collections, Conversions, and the Whole **** Thing" (M. Nicholas); (10) "Planning for Retrospective Conversion" (G. Villaume); (11) "Retrospective Conversion: Options and Guidelines" (M. Nicholas); (12) "Retrospective Conversion: Is It a Con Job?" (P. Haddad); (13) "Designing Information Retrieval Systems with the Client in Mind" (L. Allen); (14) "Faster Than a Speeding Bullet: Cataloging in the Age of Computers" (C. Schauder); and (15) "Garbage Out? The Quality of Library School Graduates" (C. Richardson and M. Exon). The program of the conference is provided, and a list of conference participants is appended. (GL)