Drawing from on-site assessments of the implementation and effectiveness of 30 selected Extended Opportunity Programs and Services (EOPS) programs operating at California community colleges, this report synthesizes information collected between September 1985 and May 1986 through student and faculty/staff surveys, 1,025 detailed interviews with faculty and staff, and 298 interviews with students. First, an executive summary describes the types of services typically provided by EOPS programs in the areas of management, outreach and recruitment, instructional development and services, counseling, transition, special activities, financial aid coordination, and staff development and training. Chapter 1 describes the Operational Program Review (OPR) process used in the study, identifies the main sources of information about the programs under review, and offers a profile of EOPS students who participated in those programs. Chapter 2 presents an overview of the structured, planned activities conducted by the EOPS programs reviewed during the 1985-86 academic year. Finally, chapter 3 addresses the question of how to improve EOPS in the areas of program administration, image/awareness, coordination with college services, program plan, advisory committees, compliance with "over and above" regulations, facilities, outreach/recruitment, instructional development, counseling, transfer and transition activities, special activities, financial aid, and staff development. Specific recommendations are presented for each college reviewed. Appendices include data on EOPS student demographics, educational goals, and high school graduation status for the 1984-85 and 1985-86 populations, and an abbreviated handbook of OPR procedures. (LAL)