This training course for welfare case aides outlines a process and offers support material in areas in which trainees may need help. Phases of training are: using welfare case aide skills; relating effectively with clients; working harmoniously with staff members; using one's own potential effectively; and relating to the welfare department and the community. Basic social work skills and methods, case aide duties and activities, social services, the observation and evaluation of meetings, criteria for self-evaluation, and steps for helping a group solve a problem, are all considered in detail. Subsidiary training outlines are provided. (LY)