This self-paced, individualized instructional guide is designed for use by those who are currently working in a convenience store or by those who wish to learn the basics of convenience store marketing and operations. Addressed in the individual units of the guide are the following topics: today's convenience store, regular duties and responsibilities of workers, selling and customer relations, characteristics of convenience store customers, checkout operations for cash transactions, checkout operations involving cashing checks, personal and store security, stockkeeping and merchandising functions, vendor-supplied stockkeeping and merchandising, inventory control, progression toward managerial and supervisory duties, and ownership and operation of a convenience store. Each unit contains some or all of the following: unit objectives, a glossary of terms, instructional text, notes, questions, and suggested projects. Answers to the questions can be found in the appended "Convenience Store Operations Answer Book." (MN)