Broadband and bandwidth allocation is an essential technology planning activity that libraries should address on a continual basis. There are five key factors that will impact your network's performance: 1. infrastructure, 2. network load, 3. workstation performance, 4. prioritization of services, and 5. network management. The author thinks it's safe to say that bandwidth management should be an important part of every library's technology planning practices. You can't provide quality information services for your community if you don't have adequate bandwidth. Healthy planning and network management practices are key to keeping your customers happy.