Universities face the challenge of being aware of and responsive to continuous, rapid technological change as it affects the institutional mission. To address this challenge, the University of Washington conducted an institution-wide assessment of educational technology. The purpose of this research was to inform the design of technical tools and services intended to capitalize on pedagogical successes, meet challenges of technology adoption, and ultimately serve the UW community's needs and desires best. Results from this study have provided a unique opportunity to understand a university's technology infrastructure, faculty and student expertise, interplay of pedagogy and technology, barriers to technology adoption, and methods to improve existing tools and strategies. These findings have pointed toward practical strategic implications for adopting educational technology. (Contains 1 endnote.)