Cultural intelligence (CQ) represents a promising advancement in the area of cross-cultural training and management. Experiential approaches for CQ development have been proposed as highly effective; however, there is a lack of CQ-specific approaches in the management literature. This work overviews the concept of cultural intelligence and its…

Managing allergic reactions of students in schools can pose significant stress to teachers' work. Consequently, a systematic and effective educational programme should be developed for pre- and in-service teachers. The purpose of this chapter is to present the importance of pre-service teachers' competencies for the management of an allergic child…

Catholic business schools need a process to shape their operations intentionally in light of the Catholic moral tradition. Recent developments in Catholic health care suggest a model they might follow. This model uses a method known as the "Self-Assessment and Improvement Process" (SAIP), which helps leaders deploy moral principles…

The dynamic changes in today's world have made countries of the world masters of their own destinies. In this light, it has become noted today that "the affluence or penury of nations depends largely on the quality of higher education". This is informed by the fact that higher education systems of a nation is the "machinery of…

Purpose: This study aims to explore the relationships between career competencies and job search self-efficacy via the serial multiple mediation effect of career adaptability and self-perceived employability within multiple theoretical frameworks. Design/methodology/approach: This study adopts a cross-sectional design to collect data at a specific…

Purpose: This paper aims to clarify the relationship between the student's study time and the learning process in the higher education system by adapting the total quality management (TQM) principles-process approach. Contrary to Deming's (1982) constancy of purpose to improve the learning process, some students in higher education postpone their…

This seminal study investigates the use of the EFQM Excellence Model[R] in the UK Further Education sector. Following initial interviews with Senior Managers and Quality Consultants, an online survey was sent to Principals and Senior Managers in all Colleges across the UK to critically investigate the relationship between the use of the Model and…

The service sector is a rapidly changing sector and this dynamic culture offers a challenge for the service companies to lead or to actually survive in this competitive environment. As the education sector is a part of the overall service industry, this raises the need for a strong framework to reach for high quality service in the education…

The purpose of this research is the examination of meeting management skills of District Directors of National Education according to the perception of school managers. Scanning model, as one of the Quantitative methods, was used in the research. The research universe is the managers of schools in districts of Maltepe, Sultanbeyli, Kartal and…

Purpose: This article aims to report the findings of a research project exploring Mauritian principals' receptivity to the main tenets inherent in Total Quality Management (TQM). The Malcolm Baldrige National Quality Award (MBNQA) framework (aligned with, and an outcome of, the TQM movement) provides a set of criteria for organizational quality…

This paper reports the potentials of ICT in enhancing the acquisition of the 21st Century skills among youth in Higher Learning Institutions (HLIs). Within this broad aim, the paper highlights the possibilities of engaging youth in transformative learning tasks through technology as a necessary pedagogical tool for improving digital competence.…

Purpose: The quality of voluntary sector-led community health programmes is an important concern for service users, providers and commissioners. Research on the fidelity of programme implementation offers a basis for assessing and further enhancing practice. The purpose of this paper is to report on the fidelity assessment of Living Well Taking…

Purpose: The purpose of this paper is to determine the extent of total quality management (TQM) practices in primary schools based on teachers' perceptions, and how their perceptions are related to different variables. Design/methodology/approach: In this study, a survey based descriptive scanning model was used. This study was carried out in…

This article examines the extent of neoliberalism's influence within US community colleges during the last decade. It argues that such influence is changing non-profit, publicly funded community colleges into consumer colleges, serving the needs of corporations and "customers" at the expense of civic responsibility. Educating 46% of all…

Religiosity and spirituality often provide core coping structures to believers. College students are regularly put into novel situations and environments in which they must rely on their coping mechanisms, including practices that stem from their potential religious/spiritual identities. However, religious identity group differences in college…