Touch-tone telephone/voice response registration is an exciting and effective use of advanced technology in college management, but the transition to the system must be well planned, the needs of all users considered, good compromises sought, and faculty and students convinced it will work. Then it must be successful. (Author/MSE)

Discusses the importance of nonverbal communication by counselors in expressing humanistic feeling. Notes that facial expression (i.e., smiling) provides immediate feedback to the observer; use of space (i.e., close proximity) communicates warmth and humaneness; and tone of voice can complement spoken words and give them more meaning. (WAS)

Argues that nonverbal communication in the language classroom can have dramatic results for the students' appreciation for the subject and in the cognitive domain. Notes that the personality and expectations of the teachers, their gestures, tone of voice, and facial expressions have an important effect on language acquisition. (29 references)…

Examines narcissistic communication and the ways it is exhibited in everyday conversation. Identifies the following behavioral referents: boasting, refocusing the topic of conversation on the self, exaggerating hand and body movements, using a loud tone of voice, and "glazing over" when others speak. Suggests that conversational…

Nonverbal communication is important in foreign language teaching and learning because of its variation in form, meaning and distribution from one culture to another and because of its extensive use in the communicative process. Cross-cultural misunderstandings result from incorrect interpretations of the tone of voice, body motions, facial…

Appointment coordinators at a mid-western medical clinic were to provide exceptional telephone customer service. This included using a standard greeting, speaking in an appropriate tone of voice during the conversation, and using a standard closing to end the call. An analysis suggested performance deficiencies resulted from weak antecedents, poor…

A study of 16 mother-child pairs found that parents' non-verbal behaviors affect child compliance with parental requests. Five behaviors were investigated: distance from child; mother's body orientation; eye contact; tone of voice; and mother's orientation toward objects involved in the instruction. Parent training clinics should recognize the…

Two concerns are addressed: the growing interest in process-oriented approaches to language learning, and the search for a nonparticulate linguistics of the type hinted at by Halliday and given some credibility by the findings of neuroscience. Focus is on somatic phenomena such as tone of voice, body language, and certain schemas. (15 references)…

In recorded interviews, 10 camp counselors described children they believed to have high social or athletic ability. Judges rated counselors' voice tone as warmer and less hostile when describing children for whom they had high expectations. Less competent counselors were more prone to biasing effects. (Author/BS)

This study examined the developmental course of infants' attentional preferences for 3 types of infant-directed affective intent, which have been shown to be commonly used at particular ages in the first year of life. Specifically, Kitamura and Burnham (2003) found mothers' tone of voice in infant-directed speech is most comforting between birth…

The report examines research on differences in the interpretations of discrepant and nondiscrepant messages by normal and emotionally disturbed children and reports on a study in which tone of voice and verbal content were discrepant in their affective meaning. A review of the research on discrepant messages, their delivery, interpretation, and…

Common Core State Standards emphasize the importance of informational writing in primary grades. In such writing, importance is placed on the writing being scholarly and scientific. However, such writing can be rote and dry, with little voice. The purpose of this article was to propose a working definition of voice in science writing for first…

In today's classrooms, the tone and physical space of learning is increasingly important so that all student voices are included and valued. This position paper aims to describe how the learning space is a sacred one in which students who have disabilities, come from diverse ethnic backgrounds and certainly varied learning backgrounds should feel…

Although there is an interest in elevating youth voice within school settings, schools remain unprepared for the wide range of expression that may be included in soliciting youth voices, preferring polite expressions over overtly emotional or negative feelings expressed about school. This case study examines boundary setting in a youth voice…

"Emerging Voices" is a choral series published by Oxford University Press. The aim is to cater for adolescent male voices at various stages of change. Part ranges conform to the 'cambiata' system developed by Irvin Cooper. The paper asks whether a unique, characteristic timbral quality exists in voices at the mid-point of change and can…